Privacy Policy
Last Updated: May 7, 2026
1. Introduction
SaveOnTheVial ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when you:
- Subscribe to price alerts (email address)
- Submit vendor reviews (email address, rating, review text)
- Apply as a vendor (business information, contact details)
- Contact us for support (name, email, message content)
2.2 Automatically Collected Information
When you use the Platform, we automatically collect:
- Device information (browser type, operating system)
- Usage data (pages visited, time spent, clicks)
- IP address and approximate location
- Referral source
- Session cookies for disclaimer acknowledgment
2.3 Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your currency preference
- Track disclaimer acknowledgment (24-hour session)
- Analyze Platform usage and performance
- Track affiliate link clicks (for commission purposes)
3. How We Use Your Information
We use collected information to:
- Send price drop alerts to subscribed users
- Verify vendor reviews via email confirmation
- Calculate vendor trust scores and community ratings
- Process vendor applications
- Improve Platform functionality and user experience
- Analyze usage patterns and trends
- Prevent fraud and abuse
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share information with:
4.1 Third-Party Suppliers
When you click an affiliate link, we share minimal information (click timestamp, compound viewed) with the supplier for commission tracking purposes.
4.2 Service Providers
We use third-party services for:
- Email delivery (Resend)
- Database hosting (Supabase)
- Analytics (PostHog - privacy-focused, cookieless)
- Error tracking (Sentry)
- Hosting (Vercel)
4.3 Legal Requirements
We may disclose information if required by law or to protect our rights, safety, or property.
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit (HTTPS/TLS)
- Encryption of sensitive data at rest
- Regular security audits and updates
- Access controls and authentication
- Secure database hosting with Supabase
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations:
- Price alert subscriptions: Until you unsubscribe
- Verified vendor reviews: Indefinitely (for trust score integrity)
- Unverified reviews: Deleted after 30 days
- Analytics data: Aggregated and anonymized after 90 days
- Session cookies: 24 hours
7. Your Rights (GDPR)
If you are in the European Economic Area, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at privacy@saveonthevial.com
8. Children's Privacy
The Platform is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Third-Party Links
The Platform contains links to third-party supplier websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Platform after changes constitutes acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:
Email: privacy@saveonthevial.com
Data Protection Officer: dpo@saveonthevial.com